🔵Service / Storefront

My Optimum

CSC Holdings, LLC. · Productivity · 4.0★ (15,845 ratings)

Is My Optimum free? Service / Storefront.

Pricing: The My Optimum app itself has no Google Play in-app purchases; it is a free account-management companion for Optimum services, whose underlying service charges are billed separately.

View on Google Play →

My Optimum is a free companion app for managing an existing Optimum internet/service account, including Wi‑Fi settings, troubleshooting, billing, outages, and connected-device controls. The app itself has no Play-store purchases, but its usefulness depends on paying for Optimum service outside the app.

Pros
  • No app-store purchase required
  • Useful Wi‑Fi, outage, billing, and device-management tools
  • Centralizes account and service troubleshooting
Cons
  • Requires an existing Optimum service relationship
  • Underlying internet/TV/mobile service is paid separately
  • Recent reviews include complaints about service quality and account experience
What's free vs. paid

The My Optimum app itself has no Google Play in-app purchases; it is a free account-management companion for Optimum services, whose underlying service charges are billed separately.

Free
  • Manage an existing Optimum account
  • Manage Wi‑Fi network settings and troubleshoot internet issues
  • View outage and billing notifications
  • Make one-time payments or manage Auto Pay
  • Manage connected devices and screen-time profiles
Play Store description

Introducing the all-new My Optimum app ​ ​Find what you need in the palm of your hand and manage your Optimum account right from your phone. With the My Optimum app you can: ​ WiFi Management and Internet Troubleshooting ​ Get total control at your fingertips. Check your WiFi network, view or update your network name and password, examine network details, and troubleshoot internet issues. Find outage detection, helpful tips to optimize your speed and network. Plus, get updates and notifications regarding your Optimum account, reported outages, or bill reminders.​ Quick and Easy Bill Pay​ Make sure bills get paid on time, every month with Auto Pay or make a quick and easy one-time payment at your convenience. ​ Optimize your Speed​ Receive step-by-step instructions and visual cues for pairing, installing, and placement guidance during the installation of your WiFi extender. With real-time and specific feedback for the extender on your account on how to place it correctly, your experience will be seamless. ​ Personalize your Experience​ Effortlessly manage your home Wi-Fi network and your devices—anytime, anywhere. Create a customized profile for each family member and organize devices by the people that use them most. Plus, monitor and track usage and screen time across all the devices in your home. ​