Service / Storefront

Xfinity

Comcast · Productivity · 3.8★ (353,143 ratings)

Is Xfinity free? Service / Storefront.

Pricing: The app has no app-native purchases; it is free to install and manage Xfinity/NOW services, while the underlying internet, mobile, equipment, and membership services can cost money.

View on Google Play →

Xfinity is an account and service-management app for Xfinity and NOW customers, covering billing, equipment setup, support, network tools, and rewards. The app itself has no app-native paid tier, but most of its value depends on having an applicable Xfinity service or device.

Pros
  • Combines billing, support, and equipment tools in one place
  • Can activate equipment and run internet speed tests
  • Some users report the app and service work well for them
Cons
  • Requires an Xfinity or NOW relationship for its main purpose
  • Many reviews report update loops or the app failing to open
  • Account changes and support tools can be slow or unreliable
What's free vs. paid

The app has no app-native purchases; it is free to install and manage Xfinity/NOW services, while the underlying internet, mobile, equipment, and membership services can cost money.

Free
  • Manage an existing Xfinity/NOW account
  • Activate supported equipment and run speed tests
  • Access support, rewards, Wi-Fi and account tools where eligible
Play Store description

Your Xfinity experience, enhanced. Easily manage all your services in one place with the Xfinity app. Plus discover the power of NOW. NOW is a simple new way to get internet and mobile. It’s just what you want, and nothing you don’t. With all-in monthly pricing. Backed by Xfinity. Xfinity customers also get: • 24/7 real-time support anytime you need it. • Tools to help you seamlessly activate your equipment and test your internet speed. • Xfinity Rewards. Enjoy special perks, unique experiences, and product benefits just for being a customer. Customers who rent our equipment get even more: • Everything you need to manage your account, all in one place — pay your bill, view your plan details, change or upgrade your services, and more. • Personalized tools and tips to help improve WiFi performance. • CyberSecure to protect your devices and help keep loved ones safe online. • CyberSecure on-the-go provides safe browsing and data protection to your mobile device whenever you’re connected to an unsecured WiFi network away from home. When you enable this feature, the app will occasionally run a VPN Service. The app will ask for additional runtime permissions for this feature. • Family Settings so you can set family-safe browsing and pause WiFi to any connected device. • Ultimate control with tools to help you set up your WiFi, assign user profiles, and get help improving the performance of every connected device. • Gateway Speed Test checks the internet speed delivered directly to your Xfinity WiFi Gateway. Getting started is simple. All you need is your Xfinity ID and the password that you set up when you signed up for Xfinity. Need help signing in? • If you don’t have an Xfinity ID yet, create one here: xfinity.com/getstarted • Look up your existing Xfinity ID: xfinity.com/id • Or reset your Xfinity password: xfinity.com/password Learn more about your options related to ‘California Civil Code §1798.135: Do Not Sell My Info’ at xfinity.com/privacy/manage-preference

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