Online Portal by AppFolio
Is Online Portal by AppFolio free? Service / Storefront.
Pricing: The app has no app-native paid tier or purchase, but its free payment, maintenance, lease, and property-document tools only work for residents whose management company uses AppFolio.
AppFolio's Online Portal is a tenant and HOA companion for properties whose management company uses AppFolio, covering rent payments, maintenance requests, leases, and association tasks. The app is free, but it only has a purpose within that property-management relationship.
- Rent, maintenance, and property documents are available in one place.
- Some tenants report smooth day-to-day use and responsive property management through the portal.
- Users report login loops and broken multi-factor authentication.
- Payment processing fees and awkward document navigation draw complaints.
The app has no app-native paid tier or purchase, but its free payment, maintenance, lease, and property-document tools only work for residents whose management company uses AppFolio.
- Rent payments
- Maintenance requests
- Lease access
- Property documents
The Online Portal is for residents whose management company uses AppFolio Property Manager. Stay connected to your property or association manager and enjoy instant, on-demand access to your one-stop shop for the information and tools you need. • Pay rent or dues and set up automatic payments • Submit and monitor the status of maintenance requests • Access important documents like inspection reports for tenants and meeting minutes for homeowners • View and download your lease agreement • Homeowners can submit architectural requests and view association-related events